Cancellation and Refund Policy
Our cancellation and refund policy is designed to ensure a fair and satisfactory experience for all customers:
- Cancellation of Orders:
- Orders for physical goods can be cancelled before they have been shipped. Once shipped, cancellations are not possible.
- Orders for digital goods (e.g., eBooks, software downloads) cannot be cancelled once the download or access has been initiated.
- Refunds:
- Refunds for cancelled orders will be processed promptly.
- For physical goods, if the cancellation request is made before shipping, a full refund will be issued.
- Refunds for digital goods are generally not provided once the download or access has been initiated unless there is a technical issue or the product does not match its description.
- Contact Us:
- If you need to cancel an order or request a refund, please contact our customer support team with your order details.
- Policy Updates:
- We reserve the right to update our cancellation and refund policy at any time. Changes will be effective immediately upon posting.
By making a purchase on our platform, you agree to abide by our cancellation and refund policy.
Thank you for shopping with us!